Shadow of Death Manual Page 31

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SoD1 31.png


Answer:


There is probably a conflict between your video or sound

card and Microsoft's DirectX.


Solution:


For Windows 95 and 98 users:

1. Press the 'Start' button on the Windows 95/98 task bar

and select 'Run'.

2. Type dxdiag.exe or "c:\Program Files\directx\setup\dxdiag.exe"

(include quotes) then click on the 'OK' button. This will

run the DirectX Diagnostics Tool.

3. Make sure all your files are DirectX 7 compatible. Select

the 'DirectX Files' tab make sure there are no exclamation

points next to the file names. If you find exclamation

points under this tab you will need to reinstall DirectX 7

by going to the 'START' Button on the Windows 95 task

bar then select 'RUN' and type your CD-ROM drive letter

followed by ": \DirectX\dxsetup.exe" and click on the

'Reinstall DirectX' button. This will reinstall DirectX 7.

4. Make sure all of your drivers are DirectX 7 compatible.

Select the 'DirectX Drivers' tab and make sure there are no

exclamation points next to any of the file names. If you

find exclamation points under this tab you will need to

update your drivers by contacting the manufacturer of the

hardware through their Phone Support or through their

web site. 3DO has a listing of manufactures sites available.

Simply go to: http://www.3do.com/support

<http://www.3do.com/support>. When you see the text

that says "Choose your platform" click on the PC Games

link, click the Troubleshooting link on the left side from

the pull down menu and then click the Go button. You will

find the driver links at the bottom of the DirectX and

Drivers page.

5. Test your hardware with the DirectX 7 Diagnostics tool.

Run the tests that are available on the 'Display', 'Sound',

and 'Input' tabs. If one or more tests fail, this could be due

to driver incompatibility. Installing the newest drivers

available for your sound and video card hardware can

usually resolve this.


For Windows 98 users:

1. Press the Start button on the Windows 98 task bar and

select 'Help'

2. Select the Search tab, type 'DirectX Troubleshooter' in the

text box, and then press the List Topics button. Select

'DirectX Troubleshooter' in the Topics window, click the

Display Button, and then follow the instructions to

troubleshoot your DirectX issue.